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Returns & Refunds

What is eShoplive’s Returns & Refunds policy?

Each product come with it return policy and will be stated during live & on product page. We provide one to one exchange policy for all products during receiving that proven defect after inspection by our QC team within 7 days.

All refunds will be process in within 30 days after we inspect all related parties and approve the refunds.

All used item can be returns & refunds if is not under manufacturer defects.

For more details, please refer to our product page for each item T&C.

How do I contact eShoplive customer service?

For online support, please visit www.eshopliveasia.com, find us on our Facebook page, or FB Messenger.

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